Nairobi Water has announced a 24-hour water supply shutdown affecting Westlands, Kilimani, Kileleshwa, Kibera, Langata and several other neighbourhoods from Monday, November 9, to Tuesday, November 10, 2026.
Thousands of Nairobi residents have been put on alert after the Nairobi City Water and Sewerage Company announced a planned interruption of water supply across several residential and commercial areas.
The shutdown will begin at 8:00 a.m. on Monday, November 9, and is scheduled to end at 8:00 a.m. on Tuesday, November 10, 2026.
In a public notice, Nairobi Water said the interruption is necessary to install essential new pipe connections near Kianda School, off Waiyaki Way, in works aimed at improving water supply reliability.
The planned maintenance will affect several densely populated neighbourhoods, including Westlands, Riverside, Parklands, Kilimani, Lavington, Upper Hill, Langata and Kibera.
Residents in the affected locations have been advised to store enough water before the shutdown begins and use available supplies sparingly during the interruption.
Full list of areas to be affected by Nairobi Water shutdown
According to the notice, the planned interruption will affect the following neighbourhoods and institutions:
Westlands and surrounding neighbourhoods
- Entire Westlands
- Riverside
- Parklands and their environs
Kilimani, Kileleshwa and Upper Hill areas
- Kilimani
- Kileleshwa
- Lavington
- Upper Hill
- Lower Hill
- Madaraka
- Kenyatta National Hospital
- Nairobi Hospital
- Forces Memorial Hospital
- KEMRI flats
- Mbagathi Hospital
- Department of Defence (DOD)
- Uhuru Park and its environs
Langata, Kibera and Ngong Road areas
- Dog Unit – Langata
- Langata Women’s Prison
- Kibera
- Jamhuri
- Amboseli
- Hatheru
- Chalbi
- Kenya High
- Woodley
- Ngong Road and its environs
The company has cautioned customers in these areas to prepare for the temporary interruption by making arrangements to ensure they have sufficient water for domestic and other essential needs.
Why Nairobi Water is shutting down supply
Nairobi Water explained that the shutdown will allow technicians to install new pipe connections near Kianda School, off Waiyaki Way.
The infrastructure works are intended to improve the reliability of water distribution in the affected areas.
Although the interruption is temporary, residents who rely on regular piped water supplies may need to adjust their daily routines until the scheduled works are completed.
What Nairobi Residents Should Do Before Monday
With the shutdown scheduled to begin at 8:00 a.m., residents have a limited window to prepare.
Households in the affected neighbourhoods should consider:
- Filling their water storage tanks before Monday morning.
- Storing drinking water in clean, covered containers.
- Setting aside enough water for cooking, washing and sanitation.
- Using existing water supplies sparingly during the shutdown.
- Making advance arrangements for businesses and institutions that depend on regular water supplies.
Nairobi Water has specifically urged customers to conserve the water available to them throughout the interruption.
When will water supply return?
Nairobi Water has scheduled the shutdown to end at 8:00 a.m. on Tuesday, November 10, 2026.
However, this is the announced end time of the planned interruption, not a guarantee that every affected household will receive water at precisely that hour. Residents should monitor official company updates for any changes to the maintenance schedule or restoration of supply.
Customers seeking assistance or clarification can contact Nairobi City Water and Sewerage Company through its toll-free number:
0800 724 366
The company has apologised for the inconvenience and thanked customers for their patience and understanding as it carries out the infrastructure improvements.
For residents of Westlands, Kilimani, Kileleshwa, Kibera, Langata and other affected neighbourhoods, the immediate priority is to store enough water before Monday morning.
The key dates to remember are November 9 and 10, when the planned 24-hour interruption is expected to affect water supplies across the listed parts of Nairobi.
