SHA CEO reveals agency processes 26,000 claims daily with half its original workforce
Social Health Authority CEO Dr. Mercy Mwangangi has revealed that the agency processes an average of 26,000 health claims daily, attributing the achievement to digital transformation that has significantly reduced its workforce. Speaking on Wednesday, August 19, 2026, during the second day of the Kenya Health Summit at KICC Nairobi, Mwangangi detailed the operational changes…
