Safaricom Archives

Safaricom Headquarter offices.PHOTO/RonnyTV

Safaricom SIM deactivation petition raises questions over M-Pesa funds, estates and customer data

RonnyTV Editor28 minutes ago04 mins

A public petition to the National Assembly is seeking an investigation into Safaricom‘s SIM card deactivation and reallocation practices, raising questions about access to customer funds, deceased subscribers’ estates, personal data and consumer protection. The petition, submitted by Thomson Kerongo, argues that SIM cards are increasingly connected to critical services including communication, mobile banking, identification…

Safaricom Headquarters building.PHOTO/@Safaricom_Care/X

Safaricom Ksh204.3B sale: Who keeps the money if kenya gets its 15% stake back?

RonnyTV Editor2 weeks ago04 mins

The High Court’s decision to nullify the Government’s sale of a 15 per cent stake in Safaricom has opened a new business question worth more than Ksh200 billion: what happens to the money and shares if the judgment ultimately stands? The Government sold the stake to Vodacom through Vodafone Kenya for Ksh204.3 billion at Ksh34…

Wiper Patriotic Front leader Kalonzo Musyoka addressing the press.PHOTO/RonnyTV

Kalonzo: Safaricom stake ruling is a victory for Kenyans

RonnyTV Editor2 weeks ago03 mins

Wiper leader Kalonzo Musyoka has welcomed the High Court decision nullifying the government’s sale of a 15 per cent stake in Safaricom to Vodacom, describing the ruling as a victory for Kenyans. The decision came after a three-judge bench found that the multibillion-shilling divestiture violated constitutional and legal requirements, including meaningful public participation and transparency…

High Court nullifies Ksh204 billion Safaricom stake sale to Vodacom

RonnyTV Editor2 weeks ago2 weeks ago05 mins

The High Court has nullified the government’s sale of its 15 per cent stake in Safaricom to Vodacom Group, ruling that the Ksh204.3 billion transaction violated the Constitution and other laws. A three-judge bench comprising Justices Francis Gikonyo, Roselyne Aburili and Tabitha Ouya ordered the 15 per cent stake to be restored to the government,…

M-PESA not working? Safaricom confirms hour-long service disruption

Faith Chelangat1 month ago1 month ago03 mins

Safaricom has confirmed a service disruption affecting its M-PESA platform after customers reported being unable to complete mobile money transactions for more than an hour early Tuesday morning, August 25, 2026. The disruption triggered complaints from customers on social media, with some reporting difficulties accessing or using the mobile money service. One customer, David (@king__davie),…